Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. …

Mega Agents……so what?! Ok so you could argue that I need to get out more…but I was excited to notice yesterday that there is a new feature which has sneaked into the Dialogflow console. This is the concept of a Mega Agent. …

Creating a chatbot with Twilio and Dialogflow: In this article, I’m going to cover WhatsApp business and dive into creating a WhatsApp chatbot. Why is WhatsApp so important? It's official, WhatsApp has one or two users…yes, that’s the understatement of the year! In fact, WhatsApp has 1.5 billion users from 180 countries, that makes it the most popular instant messaging app worldwide…

The business landscape is evolving faster and faster, we look at using chatbots for business to help you remain competitive. — There is so much coverage of artificial intelligence technology and chatbots these days There is no doubt that chatbots are big news for many different industries, from e-commerce and fashion to healthcare and banking. Whilst many big brands have already jumped at the opportunity to leverage the technology for others…

10 Questions to answer — Congratulations you’ve had that lightbulb moment and you have an idea to create a chatbot, or maybe you’ve heard so much about chatbots lately you feel you should explore the idea of using one for your company. …

Chatbots for sports events — As chatbots have become more powerful this has enabled them to take on more complex roles. …

The Bot Forge reports on their AI chatbot sports software project to aid the organisers of one of the UK’s most well known cycling events. — The Saddleback Fred Whitton Challenge is a charity event in honour of the late Fred Whitton consisting of a 112 mile charity sportive around the Lake District and is arguably one of the UKs most well known and hardest sportives with over 2000 riders and 5000 applications this year. …